What to Expect at a Veterinary Appointment
Being adequately prepared for your first appointment will make the process much easier for both you and your pet.
Please arrive 10 minutes before your appointment to fill out our New Patient Form. To save a bit of time, you can complete the New Patient Form online in advance.
Meet Your Veterinarian
A member of our team will review your pet's history and discuss their issues. You can ask any questions you want, and we'll dedicate time to answering them.
Examination, Diagnosis & Treatment
Once your pet has been assessed, we will provide you with a diagnosis and options for treatment. Your veterinarian will work with you to determine a treatment plan for your pet.
After your visit, we will create a detailed report of our diagnosis, the discussion we had with you, and your pet's treatment plan. We will keep this information on hand for whenever you need it.
Our Pet Care Philosophy
We proudly serve pet owners in Perry. We are dedicated to providing state-of-the-art veterinary service to you and your pet with care and compassion.
We are passionate about preventative care, client education, and providing comprehensive emergency and rehabilitative care to Perry pets.
Learn more about our office policies, payment options, and appointment booking by reading through our hospital FAQs.
- What types of payment options are available?
Payment in full is expected at the time services are provided or upon discharge of your pet. We accept payment by cash, check, Visa, MasterCard, Discover, and American Express.
- Are there payment plans available for my pet’s care?
We are proud to offer CareCredit as a financing option. They offer an easy application process that will give you results in minutes.
- Will I be provided with an estimate of costs?
We will provide an estimate of the cost of services before going ahead with any treatment. However, unexpected situations may come up that can impact your final cost.
We will always discuss our written estimate with every client before they leave our facility, and require a deposit based on our estimate prior to any further treatment.
- Should I call ahead to book an appointment?
- What is your appointment cancellation policy?
If you need to cancel or reschedule an appointment, please let us know as soon as possible so that we can offer the space in our schedule to other clients.
- What types of animals do you treat?
Perry Animal Hospital is a cat and dog clinic.
- Where can I purchase my pet's prescription and food?
You can purchase all the medications and specialty food your pet needs either through our online store or our in-house pharmacy.
- What are the fees associated with a specialty appointment?
You will be responsible to financially cover your pet's initial exam fee and any diagnostics and treatment that you have consented to. This payment is due at the time of service.
For further hospitalization, diagnostics, or surgery, we will require an initial deposit and payment due in full when your pet is released.
- What are the fees associated with an emergency visit?
A deposit payment is required for all emergency examinations. Once the staff and doctors have examined your pet, an estimate for treatment will be given to you to determine a treatment plan.
If further hospitalization, diagnostics, or surgery are required, a deposit is required up front, with payment in full due when your pet is discharged.
- Can you help with my pet insurance?
We’re happy to help you fill out pet insurance forms for your pet’s visit.
Pet Owner Resources
Here are some helpful links for your pet's health.